Privacy Policy
Last Updated: 24 August 2026
M4MBBS, operated by M4MBBS Global Medical Education Pvt. Ltd. (“M4MBBS”, “we”, “us”, or “our”), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use m4mbbs.com, contact us, submit an enquiry, or use our MBBS abroad admission and related services.
By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information

• Full name

• Date of birth or age

• Gender, where required for admission-related processes

• Mobile/WhatsApp number

• Email address

• Residential address

• State and country

• Passport-related information

• Academic qualifications and educational records

• NEET-related information

• Information required for university applications, visa processing, and admission assistance

Enquiry and Communication Information
When you contact us through our website, phone, WhatsApp, email, social media, or other communication channels, we may collect information you provide, including your questions, preferences, course interests, and communication history.
Website and Technical Information
When you visit our website, certain technical information may be collected automatically, such as:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Website activity and interaction information

• Approximate location derived from technical information

• Date and time of website visits

• Referral source

We may use cookies and similar technologies to improve website functionality, analyse traffic, and understand how visitors use our website.

2. How We Use Your Information
We may use the information collected to:

• Respond to your enquiries and requests.

• Provide MBBS abroad counselling and admission assistance.

• Help you identify suitable universities and courses.

• Process applications and admission-related documentation.

• Assist with visa and documentation procedures.

• Provide education loan assistance where applicable.

• Arrange or assist with travel, airport pickup, hostel, insurance, and other student support services where requested.

• Communicate with you regarding your enquiry, application, admission, or services.

• Send important service-related notifications.

• Provide information about universities, courses, admission deadlines, events, and relevant educational opportunities.

• Improve our website, services, content, and user experience.

• Conduct internal analysis and business operations.

• Prevent fraud, misuse, or unauthorised activity.

• Comply with applicable legal and regulatory requirements.

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3. Marketing Communications
If you provide your contact details through our website or other enquiry channels, we may contact you regarding our services, admission opportunities, university information, offers, events, or other relevant educational information.
Marketing communications may be sent through channels such as:

• Phone calls

• SMS

• WhatsApp

• Email

• Other permitted digital communication channels

You may request to stop receiving marketing communications at any time by contacting us or using the available unsubscribe or opt-out mechanism.
Please note that you may continue to receive essential communications relating to an ongoing enquiry, application, admission, payment, or service.

4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share relevant information where reasonably necessary to provide the services requested by you. This may include sharing information with:

• Medical universities and educational institutions

• Admission and application processing partners

• Visa and immigration service providers

• Government authorities or regulatory bodies where required

• Education loan or financial service providers, where requested

• Insurance providers, where applicable

• Travel or airline service providers, where required

• Accommodation or hostel providers

• Technology, hosting, communication, and service providers supporting our business

• Professional advisers or service providers where necessary

• Law enforcement or other authorities when legally required

We aim to share only the information reasonably necessary for the relevant purpose.

5. University and Admission Applications
If you request assistance with admission to an overseas medical university, you understand that certain personal and academic information may need to be shared with the relevant university, authorised representative, admission partner, or government authority.
Such information may include academic documents, identification documents, passport details, photographs, NEET-related information, and other information required for admission or visa processing.
The privacy practices of third-party universities, government authorities, and service providers may be governed by their own privacy policies.

6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:

• Maintain website functionality

• Remember user preferences

• Understand website traffic

• Improve website performance

• Measure marketing and advertising effectiveness

• Provide relevant content and advertisements

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Third-Party Services and Links
Our website may contain links to third-party websites, social media platforms, universities, payment services, or other external services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We recommend reviewing the privacy policy of any third-party website you visit.

8. Data Security
We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

9. Data Retention
We retain personal information for as long as reasonably necessary to:

• Provide requested services

• Complete admission or application processes

• Maintain business and transaction records

• Meet legal, regulatory, accounting, or reporting requirements

• Resolve disputes

• Prevent fraud or misuse

• Protect our legitimate business interests

When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

10. Children's Privacy
Our services may involve students who are under the age of 18. Where required, we may request information or documentation from a parent, legal guardian, or authorised representative.
We do not knowingly use personal information of children for purposes unrelated to providing or facilitating educational services.
Parents or legal guardians may contact us regarding information submitted by a minor.

11. Your Rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:

• Request access to certain personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where legally applicable.

• Withdraw consent where processing is based on consent.

• Opt out of certain marketing communications.

• Raise a concern or complaint regarding the handling of your personal information.

Requests may be subject to verification to protect your information from unauthorised access.

12. Data Transfer
Because M4MBBS assists students with international medical education, your information may need to be transferred to or processed by universities, service providers, or other organisations located outside India.
Where such transfers are required, we will take reasonable steps to handle the information in accordance with applicable laws and for legitimate purposes connected with the services requested by you.

13. Payment Information
Where payments are made through third-party payment gateways or financial service providers, payment information may be processed directly by those providers according to their own terms and privacy policies.
M4MBBS does not intend to store complete payment card details such as full credit/debit card numbers unless specifically required and legally permitted.

14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.

15. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you can contact us at:
M4MBBS Global Medical Education Pvt. Ltd.
Website: m4mbbs.com
Email: info@m4mbbs.com
Business WhatsApp: +91 9419519649
For privacy-related requests, please include sufficient information for us to identify your enquiry and respond appropriately.

16. Consent
By using our website, submitting an enquiry, or voluntarily providing your personal information to M4MBBS, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above, subject to applicable law.